Terms and Conditions for the Sale of Theatre Tickets - Jávea Players
By purchasing a ticket for a Jávea Players production, you agree to the following Terms and Conditions:
1. Ticket Purchase
1.1 All tickets are valid only for the specific performance indicated on the ticket.
1.2All ticket purchases can only be made via Credit or Debit card through the Jávea Players website.
1.3 Tickets will be sent to the email address provided at checkout. Please check the tickets to ensure all details are correct.
1.4 The ticket holder should present the electronic ticket or proof of purchase (either in digital or printed form) to gain access to the venue. If this is not possible Jávea Players staff will attempt to confirm the booking.
2. Refunds and Exchanges
2.1 Tickets can be cancelled and refunded up to 72 hours before the scheduled performance. Refunds can only be requested via the Jávea Players Box Office.
2.2 Refunds will be issued via the original payment method within 7 business days after the cancellation has been processed.
3. Show Cancellations or Postponements
3.1 If a show is cancelled or postponed due to unavoidable circumstances, Jávea Players will reimburse the full cost of the tickets.
3.2 Refunds will be issued to the original payment method used at the time of purchase within 30 days of the day we confirmed to you via email that you were entitled to a refund..
4. Safety and Enjoyment
4.1 To ensure the enjoyment of our patrons, any unacceptable behaviour likely to cause damage, nuisance, or injury, shall entitle the Jávea Players to refuse admission or require you to leave the show.
4.2 Jávea Players may alter or vary a show’s programme (including the cast) without prior notice due to events beyond its reasonable control, without any obligation to provide a refund or exchange for tickets.
4.3 Latecomers may not be admitted until a suitable break in the show.
4.4 The venue reserves the right to provide alternative seats for the show of the same or higher value to that specified on the ticket.
4.5 Please note that strobe lighting, smoke effects, loud noises (including gunshots) and strong language are often used in shows. If these factors are of concern to you, please check before booking.
4.6 You are not permitted to record shows without express authority.
4.7 The use of mobile phones, cameras, and laser pens during shows is strictly prohibited.
5. Website Use
5.1 The Jávea Players website is intended for your personal and non-commercial use only.
5.2 You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, content, or services obtained from the Jávea Players website without explicit written permission.